[Tails-ux] [Tails-project] Report: CryptoRave 2018
intrigeri at boum.org
Thu May 24 15:42:13 CEST 2018
> Antonela, Isabela and I have hosted a Tails & Tor users meetup that's
> got reported about there:
> (I'll report about the output of this last session separately.)
Here we go. I'll file/update tickets and blueprints as needed once
some basic level of agreement is reached here.
Sadly, some of the reports below are lacking too much info to
be actionable. I had asked the people who wrote them to catch me after
the session but it did not happen. I think next time I'll want to
schedule more time for this session, so I have time to follow-up and
gather the info we need.
* manual updates are painful (×3)
→ #15292 will make them easier and #15281 should avoid having to do
manual updates in most cases
* it's too hard to install software without APT (e.g. with PIP)
→ that's a power-user thing; I think we should better support power
users in general as these people have good chances to become
contributors, trainers, advocates and to support their local
community in using Tails; I suspect shipping a config file for PIP
(so it uses the Tor proxy) would help; and/or document somewhere in
our FAQ "if your additional software cannot connect to the network,
wrap it with torsocks"
* default keyboard layout should be US International
→ interesting! Indeed that layout is better for an international
audience… but it is slightly different from the en_US one, i.e.
it does more than adding stuff. I'm not sure how much it breaks
habits for en_US users. This would be an interesting research topic.
* setting up OTR is hard
→ I think improving this could be a SHOULD criteria for #8573.
* Tails is amnesic
→ this user did not know about persistence. I'll let our UX / tech
writing people draw whatever conclusions they want about it :)
* Impossible to go back to Tails Greeter after login.
→ Sadly, that's hardly actionable without knowing what exact
setting(s) the user would like to change after login. Hopefully it
is about networking and will be addressed some day by the revamp of
* Tails cannot be installed/started from some USB sticks
→ #15292 should fix most of the problematic cases
* Persistence is hard to configure
→ not very actionable but good to know!
* installation from macOS is hard
→ #15292 should fix this!
* I miss the Windows camouflage
→ well, we hear this from time to time, but IMO not enough to add
this back to our roadmap given the big cost of creating +
maintaining this option
* the pt_BR translation of the website is incomplete
→ WIP and will make better progress once our Weblate setup is ready
for production use
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